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Frequently Asked Questions
Looking for answers? Managing your clients should be the easy part so we put together every guide to help you answer your questions quickly.
Our software allows users to manage and move their client's project through 4 stages. The first one is Client Requests then Pending Approval, then Quotation Rejected and finally Quotation Approved. This feature allows users to drag the client project through each step easily as the project moves along the process.
Our software includes a range of features such as task and deadline management, team collaboration tools, file sharing, real-time progress tracking, customizable workflows, and reporting and analytics to help you manage every aspect of your projects efficiently.
Yes, our software is designed to support teams of all sizes. Whether you're a freelancer managing small projects or a large organization handling complex workflows, our tool can scale to meet your needs.
Our software integrates with popular tools like Google Page Insights, Google Analytics, Google Console, PayPal and QuickBooks and other productivity apps, making it easy to keep all your work in sync.
Yes, our software is accessible via mobile apps for both iOS and Android, allowing you to manage tasks, communicate with your team, and monitor project progress on the go.
Yes, data security is our priority. We use industry-standard encryption and secure servers to protect your data, and we follow strict privacy policies to ensure your information is safe.
Definitely. Our software offers a range of customizable options, from setting up workflows and templates to configuring user roles and permissions, so it aligns perfectly with your team’s processes.
Yes, our reporting and analytics tools give you insight into your team’s progress, upcoming deadlines, and completed tasks. You can generate customizable reports to measure performance and optimize workflows.
Everyone needs a little bit of help now and then, especially when it comes to running your business. When you get stuck or aren't sure of the next step, we're here to help you. Let our team of dedicated support agents guide you through it. Navigating a new project management system can be daunting, we know. We can help you start off on the right foot. Our team is standing by ready to help you navigate and customize your solution so that you can get the most out of every feature.
We tailor our support to fit your needs. Our team works to make sure they understand your needs so that they can assist you in the way you need. Whether you need to set up tasks, manage workflows, or create a customized solution tailored just for you, we’ll be here to help you step-by-step the whole way. We want to provide you with effective support that allows you to focus on the more important things and get on with growing your business.
When you own a business, you never stop working. We don’t either. That’s why we offer 24/7/365 support, so that you can get the help you need when you need it. No waiting. When you’re up late burning the candle at both ends and have an urgent question or are working on the weekend and have a routine question we’ll be here to get you the answers to your questions. We’re here day and night so that you can keep your business running smoothly when you need us.
We’re here to help you get the most out of your project management experience. Whether you have questions about our features, need support, or want to learn more about how our software can transform your workflow, our team is ready to assist. Log into your account and contact our support team directly. Our commitment is to ensure your success, so don’t hesitate to get in touch for any reason. Let’s work together to make managing your projects simpler, more efficient, and fully tailored to your business needs.
Yes, our customer support team is available 24/7 to assist with any questions or technical issues. You can reach out to us via email, chat, or phone, and we’re happy to help.
We offer flexible pricing plans based on team size and feature needs, including a trial account so you can experience our software before committing. Contact our sales team for a customized quote.
If you have not received your password by email after a few minutes check your spam folder. If you that did not work confirm your email address on your account's profile page. If this does not resolve your issue please contact support through your account dashboard when you log into your account.
Though any refund requests shall be granted at the sole discretion of ClientRamp we will issue a refund if our product or service is faulty or not as described.
If you cannot run a PageSpeed Insights scan then recheck your API key that you obtained from your Google account. This is usually the problem when setting it up.
